Digital Worker FAQs

Frequently asked questions

To see how a Digital Worker may be right for your team, book a personalised demo.

All Digital Worker questions

Will a Digital Worker replace our people?

No. A Digital Worker is designed to work alongside your people, taking on repeatable, time-consuming administration so your existing team can focus on judgement, relationships and higher-value delivery. They add capacity under your team’s supervision; they do not replace existing staff.

How will my data remain secure?

A Digital Worker runs on your infrastructure and under your governance frameworks, so your data stays inside your own security boundary. Access is limited to the systems and permissions you approve.

How quickly does a Digital Worker go live, and what is involved in onboarding?

Most Digital Workers are productive in days. We use onboarding to help the Digital Worker learn your workflows, take them live on agreed work and then embed them with your team. The exact scope depends on the complexity of the role.

How do I know I can trust Green Marble AI?

Trust starts with controls you can verify. Digital Workers run within your infrastructure, use only approved permissions, log every action and work under a named manager. Green Marble AI is built with the experienced engineering and governance team at Red Marble AI.

Who is accountable for a Digital Worker’s work?

The named manager remains accountable for the work, just as they would with a human team member. The Digital Worker works under supervision, and they log every action they take.

Where does the Digital Worker run?

They run on your own infrastructure, inside the environment your team already uses and governs.

How do we audit what the Digital Worker did?

Every action is logged in real time, so you have a complete and reviewable record of the work they have carried out.

What can a Digital Worker access, and who controls their permissions?

A Digital Worker’s manager controls their access, permissions and rights. Those controls can be changed or withdrawn at any time, and the Digital Worker is configured to follow your governance frameworks and conduct rules from day one.

What happens when the Digital Worker is unsure of an action to take?

They know when and how to escalate, handing the decision to the right person rather than guessing.

Is our data used to train other organisations?

No. Your data is not used to train models for another organisation. Green Marble AI can use learnings from deployments to improve standardised processes, workflows and capabilities, but those improvements do not reuse your organisation’s data.

What could your team achieve with the help of a Digital Worker?

See how Green Marble AI can help your team create more capacity alongside your existing people.